How to Allow Customers to Upload Files on WooCommerce?

You should be worried if your WooCommerce site is not user-friendly or user-centric. In today’s times, everything is customer-oriented, and customer needs are prioritized.

To cater to your customer needs, there are several ways—one effective and impactful one is to allow customers to upload files to WooCommerce. They can upload a file or two to various sections of your site based on where you have enabled the file upload field.

Including a WooCommerce file upload field is not only advantageous for your customers but also streamlines a lot of your business operations. 

Let’s understand the significance of file upload fields and how to make it possible for customers to upload theirs. 

We will explore all these methods and the best plugin support to achieve your objective and add the required features to your WooCommerce site thoughtfully. 

Top 3 Ways Customers Can Upload Files 

If you want to offer better customization to your customers by offering them file upload options, then the methods you propose should be convenient. Do not make it a herculean task for your customers to just upload a file. 

The purpose could be different for different users; some may be sharing the files as proof of identity, while for others it is a reference to customize their orders. Irrespective of the purpose, offer your customers the best file upload WooCommerce methods. 

Three ways customers can upload files to the WooCommerce site are:

1. WooCommerce Upload File On Product Page

The significance of custom product fields is negligible, but custom product fields become more significant with a wooCommerce file upload on product page. If you are a WooCommerce store that sells customizable products, then one such option on the product page is paramount. 

If you are a business that sells:

• Wearables with custom designs like shirts and caps
• Jewelry sellers with custom engravings
• Business cards with logos included

Then you must have a WooCommerce file upload field on product pages. 

Benefits:

• Product Reference: To share how they want their product to be customized, an image file or a document can help.
• Enhanced User Experience: Being able to share their specifications and preferences, they are less frustrated and have a better shopping experience. 

2. Checkout Files Upload For WooCommerce

Not only the product page but your checkout page can also be customized by adding extra fields. You must be opting for smart options on how to add custom fields to checkout, but here we will cover how to add a WooCommerce checkout file upload option. You must include this field to checkout when a specific file is required from the user to proceed with the checkout process. 

The situations under which the checkout file upload field is enabled are:

• Uploading proof of age and identity for verification purposes
• Uploading agreements to prove compliance with rules and regulations
• Medical prescriptions for purchasing health devices

Benefits:

• Lowers Cart Abandonment: Instead of going back to product pages, the customer can simply upload the required field, reducing the cart abandonment rate.
• Compliance With Regulations: Making the customers show proof of their compliance with the regulations becomes possible.
• Time-Efficient: The customers do not have to go back to the product page and upload the file, which thus saves them time when checking out.

3. Upload File On Cart Page

To catalyze the order process without any delays and through clear communications, adding a WooCommerce upload option to upload files on the cart page is necessary. The customer can avoid the lengthy process of emailing and keeping track of the orders through this field. 

The need for adding this upload file option to the cart page arises when:

• Proof of payment for certain orders is required
• When making some adjustments and changes to the order is required

Benefits:

• Convenience: Uploading files for the customers is convenient and easy to communicate regarding their orders. 
• No Emails Required: There is no need to get into the complexity of sending emails to communicate about the orders placed and any adjustments to the placed orders.
• Problem Resolution: Resolving problems associated with orders placed is easy and convenient with upload file options.

Top 2 Plugins To Add WooCommerce Upload File Option 

If you are on the lookout for the best solution after reading all about the perks these file upload fields can offer, then this paragraph encapsulates all the details.

The best way to enable a file upload option in WooCommerce is a plugin and that too, a reliable plugin does the job.

Some of the best plugins are:

Customer Upload Files For WooCommerce

One of the best is the File Upload WooCommerce plugin. This plugin lets you add file upload options to three different sections of your WooCommerce site. From adding options for WooCommerce to upload files on product pages to the cart and checkout page, all is possible with this plugin. The extensive range of features, along with its affordability and security, make it the best fit. 

Features:

The features this plugin offers for WooCommerce sites are:

• Add a file to the product, cart, or checkout page.
• Create multiple rules to manage the file upload option.
• Customers can preview or delete files.
• Allow single or multiple file uploads.
• Specify file types and sizes for uploads
• Set a price for each file upload
• Define rules for specific products, categories, and user roles
• Preview, approve/disapprove options for admin
• Send email notifications to customers on file upload approval or disapproval
• Set custom file extensions
• Allow customers to add a note with the uploaded file

Drawbacks:

The only drawback of this plugin is that it is not free and an annual subscription of $49 is required. However, this amount is worth paying for the features this plugin offers. 

To avoid any mishap or to not miss out on any useful feature of this plugin, consider the available documentation of this plugin

WooCommerce Upload Files By Motifcreatives

The main objective of this plugin is the same and it offers customers the opportunity to add files to their products. This way, WooCommerce stores can make their product pages the best place to land for their customers. It also gives authority to the store admin, which they can manage from the back of the page.

Features:

The plugin features are:

• Allows to add many files to product pages
• Make file upload optional or mandatory for products
• Authority for admin to preview, download, approve, and reject the file
• Set the file type, size, and dimensions
• Make file uploads free or charge a fee from the customers

Drawbacks:

Although this plugin costs $29, it has limited features. It does not allow you to add file upload options to multiple WooCommerce sections, as the aforementioned plugin does.

Always go with the plugin that has fewer shortcomings and more perks to offer, and you know which of the plugins above falls within this category.

Do You Want To Add Such WooCommerce Features?

If you are interested in adding WooCommerce upload options for your customers to enable them to upload files, then it is the best thing you can do. Doing so is beneficial for you and your customers both. So, get the best plugin support and include the file upload WooCommerce feature.